89db Cares About You

Play Smart, Play Safe — 89db Has Your Back

Gaming on 89db is meant to be fun — a bit of excitement after a long day, not a source of stress or financial pressure. This page explains the tools 89db provides to help you stay in control, recognise warning signs early, and get support if you ever need it.

24/7
Support Available
5
Player Protection Tools
18+
Age Requirement Enforced
Free
All Tools, No Cost

What Responsible Gaming Means at 89db

Responsible gaming is not just a policy document at 89db — it is a genuine commitment built into how the platform works. 89db believes that every player deserves to enjoy gaming as entertainment, with full control over how much time and money they spend.

Gaming should never feel like an obligation, a way to recover money you have lost, or something that causes anxiety. If it starts to feel that way, 89db has tools and a support team ready to help — no questions asked, no judgment.

The responsible gaming tools on 89db are available to every player, completely free of charge, directly from the account settings dashboard. You do not need to explain yourself to use them — just set the limits that work for you and play with confidence.

All responsible gaming tools on 89db take effect immediately when activated. Deposit limits, session reminders, and self-exclusion are applied to your account in real time — no waiting period, no delays.

Gaming Is Entertainment

89db is a platform for fun. Every game on 89db is designed to entertain — the outcome is always random, and no strategy guarantees a win. Play for the experience, not to make money.

Only Spend What You Can Afford

Before you deposit, decide on a budget you are comfortable losing entirely. Never deposit money that is needed for rent, food, bills, or other essential expenses.

Time Matters Too

It is easy to lose track of time when you are playing. Set a time limit before you start and stick to it. 89db's session reminders can help you keep track automatically.

89db Responsible Gaming Tools

Every tool below is free, instant, and available directly from your 89db account. No forms, no waiting — just real protection when you need it.

Deposit Limits

Set a daily, weekly, or monthly deposit cap on your 89db account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately — raising it requires a 24-hour cooling-off period.

Free Instant
Session Time Reminders

Choose how long you want to play in a single session — 30 minutes, 1 hour, or a custom duration. When your time is up, 89db will send you a clear reminder so you can decide whether to continue or take a break. Awareness is the first step to control.

Free Instant
Cool-Off Period

Need a short break from 89db? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time your account is temporarily suspended — you cannot log in, deposit, or place bets. Your balance is safely held and available when the period ends.

Free Instant
Self-Exclusion

If you feel that gaming has become a problem, self-exclusion lets you close your 89db account for a minimum of 6 months or permanently. During self-exclusion, your account cannot be reopened early under any circumstances. Any remaining balance will be returned to your registered payment account.

Free Permanent Option
Loss Limits

Set a maximum amount you are willing to lose in a day, week, or month. Once your loss limit is reached, 89db will automatically prevent further bets until the period resets. This tool is especially useful for players who want a hard financial boundary without fully pausing their account.

Free Instant
24/7 Support

The 89db support team is available around the clock. If you are worried about your gaming habits, want to activate any of the tools above, or just need someone to talk to about your account, reach out via live chat or email at [email protected] — any time, day or night.

Free 24/7

Warning Signs of Problem Gaming

Problem gaming can develop gradually — it does not always feel obvious at first. The signs below are worth paying attention to. If several of these apply to you, it may be time to use one of the 89db responsible gaming tools or speak to the support team.

  • You spend more money on gaming than you originally planned, and find it hard to stop at your intended limit.
  • You chase losses — depositing more after a losing session in an attempt to win back what you lost.
  • Gaming is affecting your sleep, work, studies, or relationships with family and friends.
  • You feel anxious, irritable, or restless when you are not able to play.
  • You borrow money, sell belongings, or use money meant for essential expenses to fund gaming.
  • You hide your gaming activity from people close to you, or feel guilty or ashamed about how much you play.
  • You think about gaming constantly — planning your next session, replaying past sessions, or calculating potential winnings.
  • You have tried to cut back or stop gaming before but found it difficult or impossible to do so.

Recognising these signs in yourself takes courage. If any of these feel familiar, please reach out to the 89db support team at [email protected] — the team is trained to help and will not judge you.

Quick Self-Assessment

Ask yourself these questions honestly. If you answer "yes" to three or more, consider activating a cool-off period or speaking to the 89db support team.

1

Have you ever deposited more than you planned to in a single session on 89db?

2

Have you ever played to try to win back money you had already lost?

3

Has someone close to you expressed concern about how much time or money you spend gaming?

4

Have you ever felt the need to hide your gaming activity from family or friends?

5

Have you ever used money set aside for bills, food, or other necessities to fund gaming?

6

Do you feel restless or irritable when you try to reduce or stop gaming?

7

Have you ever borrowed money or sold something to get funds for gaming?

This self-check is not a clinical diagnosis — it is a simple awareness tool. If your answers concern you, the most important next step is to talk to someone. Contact 89db support or reach out to a trusted person in your life.

How to Activate Responsible Gaming Tools on 89db

Setting up your responsible gaming limits on 89db takes less than two minutes. Here is exactly how to do it.

1
Log In to Your 89db Account

Visit 89db.club and log in using your registered mobile number and password. If you do not have an account yet, registration takes under a minute.

2
Go to Account Settings

Tap your profile icon in the top right corner of the 89db platform and select "Account Settings" from the dropdown menu.

3
Select "Responsible Gaming"

Inside Account Settings, find the "Responsible Gaming" section. All available tools — deposit limits, session reminders, cool-off, loss limits, and self-exclusion — are listed here.

4
Choose Your Tool and Set Your Limits

Select the tool you want to activate, enter your preferred limit or duration, and confirm. The tool takes effect on your 89db account immediately.

5
Contact Support If You Need Help

If you cannot find the settings or prefer to have a support agent set the limits for you, contact the 89db team at [email protected] — available 24 hours a day, 7 days a week.

How 89db Enforces Responsible Gaming

89db enforces responsible gaming rules consistently across all player accounts. Here is what you need to know:

  • All players must be 18 years of age or older. 89db verifies age during registration and reserves the right to request proof of age at any time.
  • Deposit limit reductions take effect immediately. Increases require a mandatory 24-hour waiting period to prevent impulsive decisions.
  • Self-exclusion periods cannot be shortened once activated. A minimum 6-month exclusion cannot be reversed before the period ends.
  • During a cool-off or self-exclusion period, 89db will not send promotional messages or bonus offers to the affected account.
  • If 89db's internal monitoring identifies patterns consistent with problem gaming, the support team may proactively reach out to the player.
  • Players who attempt to circumvent responsible gaming restrictions — for example by opening a second account during self-exclusion — will have all associated accounts permanently closed.

Opening a second 89db account to bypass a self-exclusion is a violation of the 89db Terms and Conditions and will result in permanent closure of all accounts and forfeiture of any balance.

The 89db Responsible Gaming Promise

Six principles that guide how 89db approaches player welfare every single day.

Age Verification

89db enforces strict age verification at registration. No player under 18 is permitted to create an account or access any game on the 89db platform. Age checks may be repeated at any time.

Full Transparency

Every game on 89db displays its return-to-player (RTP) rate and uses a certified random number generator. There are no hidden mechanics — what you see is what you get, every time.

Spending Visibility

Your 89db account dashboard shows a clear breakdown of your deposit history, total bets, and net gaming balance. Knowing exactly what you have spent is a key part of staying in control.

Non-Judgmental Support

The 89db support team is trained to handle responsible gaming conversations with care and without judgment. Whether you want to set a limit or talk through a concern, the team is there to help — not to lecture.

Responsible Promotions

89db does not send bonus offers or promotional messages to players who have activated a cool-off period or self-exclusion. Responsible gaming settings always take priority over marketing activity.

Secure Account Controls

All responsible gaming settings on 89db are protected by your account login. No one else can change your limits without your credentials. If you suspect unauthorised access, contact support immediately.

Ready to Play the Right Way?

89db is built for players who want real entertainment with real control. Set your limits, play within your budget, and enjoy every session knowing that 89db's responsible gaming tools are always there when you need them. Join thousands of players across Bangladesh who trust 89db to keep gaming fun.

18+ only. Gaming should be fun — if it stops being fun, use the tools above or contact [email protected]. Also see our Terms and Conditions and Privacy Policy.